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We want our friends of Shofiz (customers) to be fully satisfied with our products and services. For any reason you are not happy with the product brought from us and wish to return, we will be happy to offer refunds or exchanges provided the goods are in a fully resalable condition. In such a situation and before using the product, please contact us on 07575711211 or email us to email@example.com and we will guide you through the process.
Exception: Certain types of items cannot be returned, like perishable goods such as Fresh Produces, Fresh Sweets, Dairy Items, Frozen Food and custom products (such as special orders or personalized items). Other groceries after their expiry/best before dates will be at the discretion of Shofiz Limited. Please get in touch if you have questions or concerns about your specific item. For more information please check our cancellation policy and our Terms and Conditions.